Terms and Conditions 

Terms of Use of the Business of Writing
Online Interactive Courses and Services (2006)

Definitions

The Business of Writing program is a family of writing improvement products that includes an online course library, facilitated group training sessions, personal coaching, Resource Centre and editorial services. The Business of Writing products were created and are wholly owned by Verne Ordman and Associates Pty Ltd (hereafter known as 'VOA'). The Business of Writing online course library consists of 12 interactive courses arranged in two focus areas: style and presentation (editing your document) and substance and structure (planning and writing your document).  

The Business of Writing online course library may also include additional courses as they are released. Subscribers have access to many writing resources and writing tools with a subscription to the Business of Writing online course library. 'Subscriber' means each person who has entered this web site (http://www.voa.com.au or http://businesswriting.biz) for access to and use of the Business of Writing online course library. 

Limitations on use

These Terms of Use supersede any prior agreements, except for any existing site license governing the Subscriber account. By accessing and using the Business of Writing online course library, you are indicating that you agree to be bound by the conditions in this Terms of Use. You may print and keep a copy of this Agreement.

We may change our Terms of Use from time to time. If we do, we will update this document to reflect those changes. The date of the most recent change is displayed at the top of this document. It is your responsibility to access this document whenever you visit the Business of Writing online course library to determine if there have been changes to the Terms of Use.  

By accessing and using the Business of Writing online course library, you are indicating that you agree to be bound by the changes. If you do not agree to be bound by the changes, you may not use the Business of Writing online course library. You may not use the Business of Writing online course library site for any unlawful purpose. 

Disclaimer of warranty; limitation of liability

(A) Subscriber expressly agrees that use of The Business of Writing online course library is at Subscriber's sole risk. VOA does not warrant that the Business of Writing online course library will be uninterrupted or error free; nor do we make any warranty as to the results that may be obtained from use of the Business of Writing online course library, or as to the accuracy, reliability, or content of any information, service or merchandise provided through the Business of Writing online course library. 

(B) The Business of Writing online course library is provided on an 'as is' basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. 

(C) This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorised access to, alteration of, or use of record, whether for breach of contract, tortious behaviour, negligence, or under any other cause of action. Subscriber specifically acknowledges that VOA is not liable for the defamatory, offensive or illegal conduct of other subscribers or third parties and that the risk of injury from the foregoing rests entirely with Subscriber. 

(D) In no event will VOA, or any person or entity involved in creating, producing, or promoting the Business of Writing online course library or the Business of Writing materials, be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of or inability to use the Business of Writing online course library. Subscriber hereby acknowledges that the provisions of this section shall apply to all content on the Business of Writing online course library. 

(E) In addition to the terms set forth above, VOA shall not be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or unauthenticity of the information contained within the Business of Writing online course library, or for any delay or interruption in the transmission thereof to the user, or for any claims or losses arising there from or occasioned thereby.  

VOA shall not be liable for any third-party claims or losses of any nature, including, but not limited to, lost profits, punitive or consequential damages. VOA does not warrant or guarantee the timeliness, sequence, accuracy, or completeness of this information. Additionally, there are no warranties as to the results obtained from the use of the information. 

Copyright

VOA holds all rights to the Business of Writing online course library and the web site, which is the property of VOA. By your agreement to be bound by these Terms of use, you have a nonexclusive license to use the content received through the Business of Writing online course library for your personal, non-commercial use only. You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate the content on this web site. 

Refund policy

Our courses and services should meet or exceed user expectations. However, if users are not completely satisfied after having completed the course or courses, we are pleased to offer a seven day refund.

For any questions or requests other than copyright issues, please contact info@businesswriting.biz