Our business writing programs use a flexible blended learning approach for skill and competency development. We are interested in working with individuals and organisations to ensure that the training and services we provide do translate to measurable benefits and outcomes.

Please click on the hyperlink to request a detailed outline for each course.

Business of Writing Course
Writing for the Web Course
Writing Bad News Messages
Business Letter Writing Course
Writing Technical Documents Course
Professional Report Writing Course
Writing for Sales Professionals Course
Communicating Decisions in Writing Course
Twelve Steps to Effective Writing Presentation

The courses have been designed to meet specific needs of:

• sales and marketing staff (including sales letters, proposals, newsletters, promotional and information brochures, flyers and articles);

• technical staff (including manuals, policies, procedures, work instructions and research reports);

• customer service staff (including ‘bad news’ letters, monthly reports and client communications);

• operations managers (including long and short reports, justifications, progress reports and business plans);

• administration staff (including agendas, minutes, letters, email, short reports, memos and faxes);

• human resource and training staff (including training guides, manuals, policies, procedures and general personnel correspondence);

• accounting staff (including audit reports, long and short client reports, notes to managers and partners, and general correspondence; and

• supervisory and leadership staff (including general correspondence, progress reports, proposals, performance reviews, justifications, recommendation reports, incident reports, written warnings and other personnel related notes).

Back to top